> ## Documentation Index
> Fetch the complete documentation index at: https://docs.open-hive.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sending profiles: names and signatures

> Create a reusable identity and assign the delivery accounts that should use it.

A sending profile controls how you appear to recipients: its display name becomes the From name, and its signature is added to messages sent with the profile. The delivery account supplies the sending address and provider connection.

Open **Sender**, then the **Name and signature** section.

<Note>
  Screenshots show the desktop interface with fictional example data. Names, messages, counts, and connection states are illustrative, not account defaults or evidence of live activity.
</Note>

## Create a profile

1. Choose **Set up name and signature** for your first profile, or **New profile**.
2. Enter the display name recipients should see.
3. Add a signature. You can paste formatted content or use the signature editor's HTML mode.
4. Review the signature preview.
5. Check **Delivery accounts using this profile** carefully.
6. Choose **Create sending profile**.

A new profile initially selects delivery accounts that have no profile. Accounts already assigned elsewhere are identified in the list. Assigning one here moves it to this profile.

<Note>
  A profile with no delivery accounts cannot send. A delivery account can use one profile at a time; creating another profile does not create another mailbox.
</Note>

<Frame caption="Set a display name and signature, then assign a delivery account.">
  <img src="https://mintcdn.com/open-hive/pgmm5ty3-3Z8tA3I/images/email-profile-signature.jpg?fit=max&auto=format&n=pgmm5ty3-3Z8tA3I&q=85&s=6dc974d088c637ee63727439805832e7" alt="Set a display name and signature, then assign a delivery account." width="1280" height="720" data-path="images/email-profile-signature.jpg" />
</Frame>

## Advanced fields

| Field                      | When to use it                                                                                                                             |
| -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| **Key**                    | A stable, unique name for agent instructions, such as `customer-follow-up`. Use lowercase letters, digits, and dashes.                     |
| **Title**                  | Optional role information associated with the profile.                                                                                     |
| **Reply-To**               | Direct replies to a different address. Confirm that address is monitored.                                                                  |
| **Signature (plain text)** | Review the alternative to the HTML signature. It follows HTML changes until you edit it independently.                                     |
| **Unsubscribe footer**     | Select whether footer ownership belongs to the profile or each campaign, or leave it unset. This setting does not add a footer to replies. |

Footer configuration is not a substitute for reviewing your outreach obligations and recipient preferences.

<Frame caption="Expand Advanced to review the profile key, title, Reply-To, and signature options; scroll within the dialog for additional fields.">
  <img src="https://mintcdn.com/open-hive/pgmm5ty3-3Z8tA3I/images/email-profile-advanced.jpg?fit=max&auto=format&n=pgmm5ty3-3Z8tA3I&q=85&s=9de91935d4903e2cbeea6030edc30662" alt="Sending profile editor with Advanced expanded and account assignment visible." width="1280" height="720" data-path="images/email-profile-advanced.jpg" />
</Frame>

## Edit or reassign

Open **Edit** on the profile, make changes, and choose **Save changes**. Review account assignments as well as the visible signature.

If an account is unassigned, it falls back to its plain From name rather than acquiring another profile automatically. The Sender view warns about accounts without profiles and profiles without signatures or delivery accounts.

For a signature that looks wrong, compare both HTML and plain-text versions, then [preview an actual reply](/email/replying). Avoid adding the same signature manually to a message body when the profile will add it.

## Tell the agent which identity to use

```text theme={null}
Use the customer-follow-up sending profile for this draft.
Keep the message body separate from the profile signature.
Do not send until I have reviewed the draft.
```

Review the delivery account as well: the correct display name does not by itself prove the correct sending address or reply destination.